Satisfaction Guarantee

We stand behind every sale with a 100% customer satisfaction guarantee. If you are not completely satisfied with your print for any reason, just send us a Return Request email within 30 days of receipt of your purchase. We will send you a Return Authorization email with an RA number. Then just return your order to us in the original packaging (with the RA number clearly marked on the outside) and we will happily refund the cost of your print. Refunds do not include return shipping costs. 

If your print is damaged in shipping we will replace it free of charge. The process is the same as the one described above, but with one small difference because we need to process damaged shipments with UPS (they're insured). So when you send your Return Request email, please send another email (with your original invoice number in the Subject line) to service@sprimages.com and attach two or three photos that show the damage to the print and packaging. Once we receive both emails we will send a Return Authorization email with an RA number. As soon as we receive the damaged print we will send out an identical replacement free of charge.

To access the Return Request form, click on the button below.